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Pedi Help Center

Booking a ride

What can I book with Pedi?

Depending on your city, you can book:

  • PediCab and PediETrike for short trips around town
  • PediMoto for a motorcycle ride
  • PediExpress to send items and parcels
  • e-Tickets for ferry trips and events

The home screen of the Pedi app only shows the services available where you are.

How do I book a ride?

Open the Pedi app, set your pick-up point and destination, choose a service, check the fare and payment method, then tap Book. You’ll see your driver’s name, photo and vehicle once someone accepts.

Can I cancel a booking?

Yes. Open the booking and tap Cancel. Cancel as early as you can: your driver may already be on the way. If you were charged for a ride you cancelled, contact Pedi Support with the booking number.

How do I share my trip with family or friends?

While your ride is in progress, open the booking and tap Share. The people you send the link to can see your driver, vehicle and trip details.

I left something in the vehicle

Contact Pedi Support under Lost item with your booking number, the date and time of the trip, and a description of the item. We’ll contact the driver for you.

Still need help?

Send us a request and our support team will reply by email.