Q: I didn’t get my one-time code

Codes are sent by SMS and expire after 3 minutes . Check that your mobile number is correct and that you have signal. You can ask for a new code after about a minute. Never share your code with anyone, including people who say they’re from Pedi.

Q: How do I change my mobile number?

Go to Settings in the app and choose your mobile number. We’ll send a code to the new number to confirm it’s yours.

Q: How do I delete my account?

Go to Settings in the app and choose Delete account . We’ll send a code to confirm it’s you. Use up or cash out any PediPay balance first. Deleting your account can’t be undone.

Question 1

I didn’t get my one-time code

Accepted Answer

Codes are sent by SMS and expire after 3 minutes. Check that your mobile number is correct and that you have signal. You can ask for a new code after about a minute. Never share your code with anyone, including people who say they’re from Pedi.

Open as a page

Question 2

Why do I need to verify my account?

Accepted Answer

Verification confirms you are who you say you are. It keeps rides and PediPay safe for everyone, and some features are only available once your account is verified. Follow the steps under Account verification in the app.

Open as a page

Question 3

How do I change my mobile number?

Accepted Answer

Go to Settings in the app and choose your mobile number. We’ll send a code to the new number to confirm it’s yours.

Question 4

How do I delete my account?

Accepted Answer

Go to Settings in the app and choose Delete account. We’ll send a code to confirm it’s you. Use up or cash out any PediPay balance first. Deleting your account can’t be undone.

Your account

Still need help?